Privacy Policy

Effective Date: [Insert Date]
Company: Direct Link Communications INC
Contact Email: Info@Directlinkcommunications.com
Phone: 1-866-549-0286
Address: 3610 Central Ave, Suite 400, Riverside, CA 92506

1. Introduction

Direct Link Communications INC ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, communicate with us, or use our services. By using our website or interacting with us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following categories of personal information:

a. Information You Provide Voluntarily

• Full name

• Email address

• Phone number

• Postal address

• Service preferences or inquiries

• Consent status (e.g., for SMS marketing)

b. Information Collected Automatically

When you access our website, we may automatically collect:

• IP address

• Browser type

• Device identifiers

• Pages visited

• Time and date of access

• Referral website

c. Information from Third Parties

We may receive information from our business partners or affiliates as part of joint marketing or referral programs.

3. How We Use Your Information

We may use your personal data for the following purposes:

• To provide and manage marketing services

• To respond to inquiries or customer service requests

• To send appointment reminders, account updates, or promotional offers (with consent)

• To improve website performance and customer experience

• To comply with legal obligations or law enforcement requests

4. How We Share Your Information

We do not sell your personal information. We may share your data with trusted third parties only for the following reasons:

• Service providers who help us operate our website or manage communications

• Telecom providers when facilitating service orders (with your consent)

• Legal or regulatory bodies if required by law

• In the case of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity

5. California Consumer Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how we use it

• Request access to your personal data

• Request deletion of your personal data

• Opt out of the sale of personal information (we do not sell your data)

• Not be discriminated against for exercising your rights

To make a CCPA request, contact us at Info@Directlinkcommunications.com or call 1-866-549-0286.

6. SMS Communications

If you opt in to receive text messages from us, we may send SMS communications related to appointments, billing, service updates, and occasional promotions.

Important: SMS opt-ins and phone numbers collected for SMS communications will not be shared with any third parties or affiliates for marketing purposes.

• You can reply “STOP” to unsubscribe or “HELP” for assistance

• Message and data rates may apply

• For details, see our [SMS Terms & Conditions]

7. Data Security

We implement industry-standard safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance your browsing experience. These help us understand how visitors use our site and improve our content and functionality.

You can manage or disable cookies through your browser settings.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have done so, we will delete the information immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will post a notice on our website and update the “Effective Date” above.

11. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

Direct Link Communications INC
Email: Info@Directlinkcommunications.com
Phone: 1-866-549-0286
Address: 3610 Central Ave, Suite 400, Riverside, CA 92506